The Cancel button might not cancel a SAS Profitability Management calculation. After you submit a request to calculate and/or generate a cube for your model, you will be presented with a dialog box that includes an "Operation in progress" message and a Cancel button. If you select the Cancel button you will be prompted with a SAS Profitability Management dialog which reads:

   Do you want to cancel calculating the model <Model Name>?

If you select Yes, the Model Calculate operation dialog will be updated with the text:

   Attempting to cancel the operation (please wait)...

But the operation may continue and may not be canceled, preventing you from working in the SAS Profitability Management client. If you would like to cancel this operation, perform the following steps:

If your SAS Profitability Management server is Windows based:

1. Open the Task Manager on the Workspace Server and select the Processes tab.
2. Select the 'User Name' column to sort by user names.
3. Find the SAS Profitability Management user who requested the calculation or cube generation. Note, there will be more than one. For example, if pmuser1 was logged into the SAS Profitability Management client and attempted to calculate a model, then selected to Cancel the request, pmuser1 may be listed under the User Name column 5 times.
4. For your user name referenced in step 3, if there is an instance where the Image Name is jproxy.exe, select the jproxy.exe process and then select the "End Process" button. If you are able to now work in your SAS Profitability Management client, then you are finished and do not need to proceed to step 5.
5. For your user name referenced in step 3, select each sas.exe instance associated with your user and select "End Process" until there are no more sas.exe sessions for your user.

If your SAS Profitability Management server is Unix based:

1. At the Unix prompt on your workspace server, issue the following command.
   ps -ef | grep username
   For example, if the pmuser1 attempted to cancel a model calculation, then the command would be:
   ps -ef | grep pmuser1
2. For your user name referenced in step 1, if there is an instance of jproxy.exe in the results, then submit a "kill -9" on its process ID. If you are now able to work in your SAS Profitability Management client, then you are finished and do not need to proceed to step 3.
3. From the results in step 1, select each sas.exe instance for your user and submit a "kill -9" on each process ID.

Operating System and Release Information